{"id":277,"date":"2026-03-26T09:50:01","date_gmt":"2026-03-26T08:50:01","guid":{"rendered":"https:\/\/new.karrelong.ch\/?page_id=277"},"modified":"2026-04-20T16:20:56","modified_gmt":"2026-04-20T15:20:56","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/new.karrelong.ch\/en\/questions-frequentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n

<\/p>\n\n \n

\n Practical information\n <\/h2>\n\n \n \n \n \n \n \n \n \n \n
Where are you located?<\/td>\n <\/tr>\n
Route de Prilly 5, 1004 Lausanne. We are easily accessible by public transport (bus, or M1 metro via the Malley or Bourdonnette stops).<\/td>\n <\/tr>\n
Where can I park?<\/td>\n <\/tr>\n
The salon has one private parking space for clients. Additional street parking is available in the surrounding area (Route de Prilly, Chemin Benjamin-Dumur, and Chemin de Champrilly).<\/td>\n <\/tr>\n
What are your opening hours?<\/td>\n <\/tr>\n
Mardi – Vendredi : 8h30 – 18h30
Samedi : 8h00 – 15h00
Sunday & Monday: Closed<\/td>\n <\/tr>\n
What payment methods do you accept?<\/td>\n <\/tr>\n
We accept cash, credit\/debit cards (Visa, Mastercard), and Twint.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n Booking & Appointments\n <\/h2>\n\n \n \n \n \n \n
Do I need to book, or can I just walk in?<\/td>\n <\/tr>\n
Online booking is highly recommended to guarantee your time slot. You can book directly through our website 24\/7. Walk-ins are possible, but they are subject to our current availability.<\/td>\n <\/tr>\n
How can I cancel or modify an appointment?<\/td>\n <\/tr>\n
You can modify or cancel your appointment directly using the confirmation link you received. Alternatively, you can contact us by phone at 021 624 71 83. We kindly ask that you notify us at least 24 hours in advance.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n Before your visit\n <\/h2>\n\n \n \n \n \n \n \n \n
Should I come with clean or unwashed hair?<\/td>\n <\/tr>\n
We recommend not washing your hair on the day of your appointment to avoid potential irritation.<\/td>\n <\/tr>\n
How long does a coloring service take?<\/td>\n <\/tr>\n
Plan for 1.5 to 2.5 hours depending on your hair length and chosen technique. Full highlights or balayage may take up to 3 hours. Kelly will give you a specific estimate during your booking.<\/td>\n <\/tr>\n
How long does it take to apply extensions?<\/td>\n <\/tr>\n
For simple thickening, allow 30 minutes to 1.5 hours. For extensions, plan for 2 to 4 hours depending on the number of strands. We will provide a time estimate during your free, mandatory consultation.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n Our services\n <\/h2>\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n
Are children welcome?<\/td>\n <\/tr>\n
Yes, we offer haircuts for children of all ages. Please check our services page for pricing, which varies according to the child's age.<\/td>\n <\/tr>\n
Do you offer services for men?<\/td>\n <\/tr>\n
Yes, we welcome men for a full range of services, including haircuts, coloring, shampoo & styling, and close shaves.<\/td>\n <\/tr>\n
What is hair cryotherapy?<\/td>\n <\/tr>\n
This revolutionary treatment uses hair cryolipolysis to repair severely damaged hair. By using extremely low temperatures, it acts on the fiber from the inside out to correct and replace damaged strands.<\/td>\n <\/tr>\n
What is tannin smoothing?<\/td>\n <\/tr>\n
Tannin smoothing is a plant-based hair treatment using natural extracts like acacia and chestnut to repair and restructure. It penetrates the fiber to seal cuticles and tame frizz without formaldehyde or harsh chemicals. Unlike traditional straightening, it softens natural movement for a result that lasts 4 to 6 months.<\/td>\n <\/tr>\n
Do you sell products in the salon?<\/td>\n <\/tr>\n
Yes, we offer a curated selection of professional Keune and Swissliss products. Our team will be happy to recommend the best products for your specific hair type and needs.<\/td>\n <\/tr>\n
Do you offer nail services?<\/td>\n <\/tr>\n
Yes, Ruby, our nail technician, offers a full range of services: nail extensions, BIAB, gel polish, nail art, manicures, and hand care. Book your appointment via our online booking page.<\/td>\n <\/tr>\n <\/table>\n\n \n
\n

Have more questions? Get in touch with us directly.<\/p>\n Book now<\/a>\n <\/div>\n\n<\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Informations pratiques O\u00f9 \u00eates-vous situ\u00e9s ? Route de Prilly 5, 1004 Lausanne. Facilement accessible en transports publics (bus, m\u00e9tro M1 arr\u00eat Malley ou Bourdonnette). O\u00f9 se garer ? Le salon dispose d’une place de parking privative. Des places de stationnement sont aussi disponibles dans les rues environnantes (route de Prilly, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-277","page","type-page","status-publish","hentry"],"yoast_head":"\nQuestions fr\u00e9quentes - Coiffeur \u00e0 Lausanne | Karré Long<\/title>\n<meta name=\"description\" content=\"Horaires, tarifs, r\u00e9servation, extensions, ongles\u2026 Toutes les r\u00e9ponses avant votre visite chez Karr\u00e9 Long, salon de coiffure \u00e0 Lausanne.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.karrelong.ch\/en\/questions-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quentes - 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