{"id":277,"date":"2026-03-26T09:50:01","date_gmt":"2026-03-26T08:50:01","guid":{"rendered":"https:\/\/new.karrelong.ch\/?page_id=277"},"modified":"2026-04-14T13:55:49","modified_gmt":"2026-04-14T12:55:49","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/new.karrelong.ch\/en\/questions-frequentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n

<\/p>\n

Please find all our services and rates below. For any questions, don\u2019t hesitate to call us at 021 624 71 83<\/strong>.<\/p>\n

<\/p>\n

Book now<\/a><\/div>\n\n \n

\n ? Practical Information\n <\/h2>\n\n \n \n \n \n \n \n \n \n \n
Where are you located?<\/td>\n <\/tr>\n
Route de Prilly 5, 1004 Lausanne. We are easily accessible by public transport (bus, or M1 metro via the Malley or Bourdonnette stops).<\/td>\n <\/tr>\n
Where can I park?<\/td>\n <\/tr>\n
The salon has one private parking space for clients. Additional street parking is available in the surrounding area (Route de Prilly, Chemin Benjamin-Dumur, and Chemin de Champrilly).<\/td>\n <\/tr>\n
What are your opening hours?<\/td>\n <\/tr>\n
Mardi – Vendredi : 8h30 – 18h30
Samedi : 8h00 – 15h00
Sunday & Monday: Closed<\/td>\n <\/tr>\n
What payment methods do you accept?<\/td>\n <\/tr>\n
We accept cash, credit\/debit cards (Visa, Mastercard), and Twint.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n ? Booking & Appointments\n <\/h2>\n\n \n \n \n \n \n
Do I need to book, or can I just walk in?<\/td>\n <\/tr>\n
Online booking is highly recommended to guarantee your time slot. You can book directly through our website 24\/7. Walk-ins are possible, but they are subject to our current availability.<\/td>\n <\/tr>\n
How can I cancel or modify an appointment?<\/td>\n <\/tr>\n
You can modify or cancel your appointment directly using the confirmation link you received. Alternatively, you can contact us by phone at 021 624 71 83. We kindly ask that you notify us at least 24 hours in advance.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n ? Before Your Visit\n <\/h2>\n\n \n \n \n \n \n \n \n
Should I arrive with clean or unwashed hair?<\/td>\n <\/tr>\n
For most services, we perform a shampoo at the salon. For hair coloring, it is actually better to arrive with slightly unwashed hair (not washed for 1\u20132 days), as the natural oils help protect your scalp.<\/td>\n <\/tr>\n
How long does a coloring service take?<\/td>\n <\/tr>\n
On average, allow between 1.5 to 2.5 hours depending on the technique chosen. For full highlights or a balayage, please plan for up to 3 hours. Kelly will give you a precise estimate when you book.<\/td>\n <\/tr>\n
How long does it take to apply extensions?<\/td>\n <\/tr>\n
A Great Lengths extension application typically takes between 2 and 4 hours, depending on the number of strands. We will provide a time estimate during your mandatory free consultation prior to the appointment.<\/td>\n <\/tr>\n <\/table>\n\n \n

\n \u2702\ufe0f Our services\n <\/h2>\n\n \n \n \n \n \n \n \n \n \n \n \n
Are children welcome?<\/td>\n <\/tr>\n
Yes, we offer haircuts for children of all ages. Please check our services page for pricing, which varies according to the child's age.<\/td>\n <\/tr>\n
Do you offer services for men?<\/td>\n <\/tr>\n
Yes, we welcome men for a full range of services, including haircuts, coloring, shampoo & styling, and close shaves.<\/td>\n <\/tr>\n
What is hair cryotherapy?<\/td>\n <\/tr>\n
Hair cryotherapy uses extreme cold to seal the hair cuticles, strengthen the hair fiber, and provide intense shine and softness. It is an ideal treatment for damaged, colored, or weakened hair that needs deep revitalization.<\/td>\n <\/tr>\n
Do you sell products in the salon?<\/td>\n <\/tr>\n
Yes, we offer a curated selection of professional Keune and Swissliss products. Our team will be happy to recommend the best products for your specific hair type and needs.<\/td>\n <\/tr>\n
Do you offer nail services?<\/td>\n <\/tr>\n
Yes! Ruby, our nail technician, offers a complete range of services: nail extensions, BIAB (Builder In A Bottle), semi-permanent gel polish, nail art, manicures, and hand care. You can book your nail appointment directly through our online booking page.<\/td>\n <\/tr>\n <\/table>\n\n \n
\n

Have more questions? Get in touch with us directly.<\/p>\n Book now<\/a>\n <\/div>\n\n<\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Retrouvez ci-dessous l’ensemble de nos prestations et tarifs. Pour toute question, n’h\u00e9sitez pas \u00e0 nous appeler au 021 624 71 83. R\u00e9server en ligne ? Informations pratiques O\u00f9 \u00eates-vous situ\u00e9s ? Route de Prilly 5, 1004 Lausanne. Facilement accessible en transports publics (bus, m\u00e9tro M1 arr\u00eat Malley ou Bourdonnette). O\u00f9 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-277","page","type-page","status-publish","hentry"],"yoast_head":"\nQuestions fr\u00e9quentes - Coiffeur \u00e0 Lausanne | Karré Long<\/title>\n<meta name=\"description\" content=\"Horaires, tarifs, r\u00e9servation, extensions, ongles\u2026 Toutes les r\u00e9ponses avant votre visite chez Karr\u00e9 Long, salon de coiffure \u00e0 Lausanne.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.karrelong.ch\/en\/questions-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quentes - Coiffeur \u00e0 Lausanne | Karré Long\" \/>\n<meta property=\"og:description\" content=\"Horaires, tarifs, r\u00e9servation, extensions, ongles\u2026 Toutes les r\u00e9ponses avant votre visite chez Karr\u00e9 Long, salon de coiffure \u00e0 Lausanne.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.karrelong.ch\/en\/questions-frequentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Karré Long\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/karrelong\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T12:55:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/new.karrelong.ch\/wp-content\/uploads\/2024\/06\/DSC06004-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1708\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/new.karrelong.ch\\\/en\\\/questions-frequentes\\\/\",\"url\":\"https:\\\/\\\/new.karrelong.ch\\\/en\\\/questions-frequentes\\\/\",\"name\":\"Questions fr\u00e9quentes - 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