| Where are you located? |
| Route de Prilly 5, 1004 Lausanne. We are easily accessible by public transport (bus, or M1 metro via the Malley or Bourdonnette stops). |
| Where can I park? |
| The salon has one private parking space for clients. Additional street parking is available in the surrounding area (Route de Prilly, Chemin Benjamin-Dumur, and Chemin de Champrilly). |
| What are your opening hours? |
Mardi – Vendredi : 8h30 – 18h30
Samedi : 8h00 – 15h00
Sunday & Monday: Closed |
| What payment methods do you accept? |
| We accept cash, credit/debit cards (Visa, Mastercard), and Twint. |
| Should I come with clean or unwashed hair? |
| We recommend not washing your hair on the day of your appointment to avoid potential irritation. |
| How long does a coloring service take? |
| Plan for 1.5 to 2.5 hours depending on your hair length and chosen technique. Full highlights or balayage may take up to 3 hours. Kelly will give you a specific estimate during your booking. |
| How long does it take to apply extensions? |
| For simple thickening, allow 30 minutes to 1.5 hours. For extensions, plan for 2 to 4 hours depending on the number of strands. We will provide a time estimate during your free, mandatory consultation. |
| Are children welcome? |
| Yes, we offer haircuts for children of all ages. Please check our services page for pricing, which varies according to the child's age. |
| Do you offer services for men? |
| Yes, we welcome men for a full range of services, including haircuts, coloring, shampoo & styling, and close shaves. |
| What is hair cryotherapy? |
| This revolutionary treatment uses hair cryolipolysis to repair severely damaged hair. By using extremely low temperatures, it acts on the fiber from the inside out to correct and replace damaged strands. |
| What is tannin smoothing? |
| Tannin smoothing is a plant-based hair treatment using natural extracts like acacia and chestnut to repair and restructure. It penetrates the fiber to seal cuticles and tame frizz without formaldehyde or harsh chemicals. Unlike traditional straightening, it softens natural movement for a result that lasts 4 to 6 months. |
| Do you sell products in the salon? |
| Yes, we offer a curated selection of professional Keune and Swissliss products. Our team will be happy to recommend the best products for your specific hair type and needs. |
| Do you offer nail services? |
| Yes, Ruby, our nail technician, offers a full range of services: nail extensions, BIAB, gel polish, nail art, manicures, and hand care. Book your appointment via our online booking page. |